Poor early qualification
Generic forms collect too much from unsuitable leads and too little from strong ones.
Claims
Qualify faster, collect better evidence and move viable claims forward with less administration.
FastDox can structure the journey from first enquiry through eligibility, evidence, authority, review and case progression — creating a usable claim record instead of an inbox trail.
QualificationEvidenceAuthorityCase progression
The problem
Where the current process creates avoidable work.
Claims teams lose time when intake is unstructured, evidence arrives piecemeal and staff must manually work out what is missing before they can assess viability.
Evidence chasing
Documents, dates, parties and supporting facts often arrive through multiple channels.
Slow progression
Cases stall when next actions, authority or review tasks are not linked to the state of the claim.
What FastDox does
Capabilities that remove work — not just digitise it.
Each capability operates against the same record, so information captured at the front of the journey can drive evidence, review, workflow and downstream handoff.
Conditional triage
Ask claim-type-specific questions and branch based on incident, limitation, injury, liability or service criteria.
Evidence by circumstance
Request the right records, correspondence, photographs, reports or documents based on the answers given.
AI-assisted preparation
Summarise the chronology, surface missing facts and organise evidence for staff review.
Workflow & authority
Create tasks, approvals, signatures and handoffs from claim state rather than manual diary management.
How it works
A connected operating flow.
The journey is designed so each step creates the state required by the next rather than generating another disconnected document or inbox task.
1
Qualify
Establish whether the enquiry meets the initial criteria.
2
Capture
Collect structured facts, parties, dates and circumstances.
3
Evidence
Request and organise the material needed to support the claim.
4
Progress
Route the claim into review, appointment, authority/signing and downstream case management.
Operational efficiency
Where teams get time back
The objective is not automation for its own sake. FastDox is designed to remove repeatable administration, surface genuine exceptions earlier and give skilled people better-prepared work.
- Improve lead-to-case conversion by collecting the right information earlier.
- Reduce repeated evidence chasing and manual case setup.
- Give reviewers a prepared chronology and clearer gaps.
- Standardise intake quality across channels and teams.
See it on your workflow
See a claims journey built around one of your service lines.
We’ll tailor the flow to your qualification rules, evidence requirements, authority documents and case-management handoff.