Flagship debtor journey

See how FastDox turns first contact into a prepared File.

Follow one connected debtor journey from AI engagement through onboarding, evidence, banking, LIT preparation, acceptance, signing and downstream handoff — with the live File available whenever you want to go deeper.

12 guided chaptersDebtor + staff viewsLive File underneath
FastDox debtor journey
The value of the journey

Show the outcome, then open the live record behind it.

The presentation is designed to make the business value obvious: less chasing, less re-keying, earlier evidence, better prepared reviews and a clearer handoff between debtor, staff and LIT.

For the debtor

One guided experience with clear next steps, contextual evidence requests, appointments and signing.

For the team

Structured information, AI-assisted preparation and exception-led work instead of manual administration.

For the LIT

A prepared File with provenance and resolved exceptions, while professional judgement remains human.

12 connected chapters

Each step shows what improves — not just what the software can click.

Move through the end-to-end process in presentation mode, then open the underlying File whenever you want to inspect the real records, evidence and review state.

1

Engage with AI

Start the conversation immediately, capture the reason for contact and gather key facts before a member of the team is involved.

2

Create the enquiry

Turn the conversation into a structured enquiry automatically so the team can see what was captured without re-keying.

3

Adapt the onboarding

Change questions and evidence requirements in real time based on employment, housing, debts and household circumstances.

4

Understand the evidence

Upload documents, extract useful information and compare what the evidence shows with what the debtor declared.

5

See the banking picture

Read statement activity to identify income, expenditure, recurring commitments and creditor payment patterns.

6

Move into human contact

Let the debtor book the right LIT assessment while the appointment and preparation state appear immediately in the File.

7

Prepare the LIT review

Bring financials, evidence, banking and resolved exceptions together so the LIT starts from a prepared professional brief.

8

Support the proposal decision

Show system calculations clearly while keeping the regulated professional decision with the LIT.

9

Prepare the Statement of Affairs

Reuse information already collected to prepare the SOA and reconcile Form 65 instead of starting another manual process.

10

Record debtor acceptance

Keep LIT approval and debtor acceptance as separate, traceable events.

11

Complete signing

Move approved documents through review and e-signature with the signed state written back to the same File.

12

Prepare the downstream handoff

Confirm readiness, package the reviewed File and move structured information into the administration process without re-keying.

Built around your process

Use the flagship journey as the starting point, then map it to the way your firm works.

We can tailor questions, evidence requirements, review steps, approval boundaries and downstream handoffs around your existing operating model.

  • Show where manual intake and document chasing can be removed.
  • Identify where AI can prepare work without replacing professional review.
  • Map the integration points to the systems you intend to keep.
  • Demonstrate the debtor experience and operational impact in the same walkthrough.
FastDox evidence workflow
See it on your workflow

Explore a version built around your own workflow.

Bring us your current intake, evidence, review and handoff process and we’ll show how the same journey could work for your team.